The register knows what happened. The camera knows whether it should have.
POS systems log voids, refunds, no-sales, discounts and price overrides. Most are fine. The ones that are not look identical in the data. Exception verification pairs each POS event with the camera at that register and that second, and an operator confirms the basics: was a customer there, did goods come back, was a manager present.
Timestamp, register, camera.
You give us a POS exception export (daily, or a live feed where available). Each event has a time and register; we map registers to cameras once. Operators review the clip for each event against a short checklist and mark it verified or flagged with the reason.
- Register-to-camera mapping done once at setup
- Daily exception export or live feed from your POS
- Checklist per event type (customer present, goods returned, manager approval)
- Flagged events with clips in a daily report
- Trend reporting by employee ID, register and time of day
POS exceptions · Store 12 · yesterday ● 47 EVENTS
| Time | Reg | Type | Amount | Result |
|---|---|---|---|---|
| 10:14 | 1 | Refund | $84.20 | Verified · goods returned |
| 12:40 | 2 | Void | $31.00 | Verified · customer present |
| 15:02 | 2 | No-sale | — | Flagged · no customer, drawer open 40 s |
| 17:55 | 1 | Override | $19.99→$9.99 | Flagged · no manager visible |
| 20:30 | 3 | Refund | $212.00 | Flagged · no goods seen |
What it catches
Sweethearting & refund fraud
Refunds with no goods, voids after the customer leaves, discounts to friends.
Procedure gaps
Overrides without manager approval, drawers opened without a sale.
Patterns
One employee, one register, one hour — trends that a single clip would not show.
Works with most POS systems.
Any POS that can export exceptions with time and register ID works — Square, Clover, Lightspeed, NCR, Toast, Shopify POS and most telecom dealer systems. A live feed shortens the loop; a daily export is enough to start.
About pos exception verification
A daily export by email is enough. Direct access is optional and read-only.
All of them — the review is quick per event and most are cleared in seconds.
It goes to your designated contact with the clip. Decisions are yours.
Popular for these properties
Retail & Shopping Centers
Storefronts, rear doors and parking after closing
Restaurants, Cafés & Fast Food
Counters, kitchens, drive-throughs and late closes
Convenience Stores & Gas Stations
Single-clerk shifts, forecourts, cash and shrink
Telecom & Mobile Phone Stores
Device cages, demo walls, activations and commissionsGet a flat monthly price for your property.
Send a site address and a camera count. We come back with a coverage map, a recommended program and pricing — usually within one business day.
Tell us about your site
Sent to info@virtualsitesecurity.com · We reply within one business day. No obligation.
Verify every exception, not just the suspicious ones.
Tell us your POS system for an exception verification quote.