Operators on duty 24/7 · Los Angeles Licensed Alarm Company Operator · CA ACO #8182(323) 904-1202
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Live remote video monitoring · Los Angeles

Your cameras, watched by real operators — all night, every night.

Virtual Sites Security turns the cameras you already own into an active security system. Our Los Angeles monitoring center verifies every alert, talks down intruders through on-site speakers and dispatches response — for a fraction of the cost of a posted guard.

Free CCTV risk review + 3 nights live monitoringOn your existing cameras · written findings you keep · no equipment purchase
  • Live human monitoring
  • Works with your existing cameras
  • Real-time alerts & response
  • Monitoring & incident reports
24/7Live monitoring
< 30sAlert review time
LA + OCResponse coverage
#8182CA ACO license
VSS MONITORING CENTERLIVE · 00:00:00 PT
CAM 02 · NORTH GATE
CAM 07 · DOCK 3
CAM 11 · LOT B
CAM 04 · STOREFRONT
Person detected · Cam 02 North Gate — operator reviewingVERIFY
Live audio warning issued · subject leaving perimeterTALK-DOWN
Incident closed · clip saved · client notified by textRESOLVED
Scheduled virtual patrol · 14 cameras · no exceptionsPATROL
Vehicle at Lot B after hours · plate logged · authorized tenantCLEARED
Cam 09 stream offline 4 min · restored · ticket #4471HEALTH
CA ACO License #8182Licensed alarm company operator
Licensed operatorsTrained, background-checked staff
US-based operatorsLos Angeles monitoring center
Works with your camerasMost IP/NVR systems supported
What is live human CCTV monitoring?

Trained operators watching your agreed camera views, verifying activity and following written escalation instructions.

It works with the camera system you already own. Coverage can be 24/7 or after-hours, and includes real-time alerts, audio warnings, mobile response, camera-health checks, daily reports and multi-location programs — all from a licensed Los Angeles monitoring center.

Licensed human operatorsResidential & commercialMulti-location monitoringClear reportingOperator-dispatched response
What we do

Eight ways we keep your property covered after the last person leaves.

Every service runs from our Los Angeles monitoring center and is staffed by trained, licensed operators — not just software.

AI Video Monitoring01

AI Video Monitoring

Proactive, 24/7 monitoring of your existing cameras with AI detection and a human operator behind every alert.

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Virtual Security Guard02

Virtual Security Guard

A remote guard presence: scheduled virtual patrols, live two-way audio and escorted access — without a posted officer.

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Intrusion Detection03

Intrusion Detection

Virtual tripwires, armed zones and perimeter analytics that catch an intruder at the fence — not at the loading dock.

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License Plate Recognition04

License Plate Recognition

Automatic plate capture at entries and exits, searchable logs, watchlist alerts and gate automation for lots and yards.

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Fire & Smoke Detection05

Fire & Smoke Detection

Video-based smoke and flame analytics that spot a fire outdoors or in open spaces minutes before a conventional detector would.

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Incident Response & Dispatch06

Incident Response & Dispatch

A written escalation ladder for every site: audio warning, mobile response, standing officer, police — executed by operators, documented for you.

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Camera Health Monitoring07

Camera Health Monitoring

Continuous checks on every stream — offline cameras, blocked or blurred views, night-time failures — ticketed and fixed before they become blind spots.

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Mobile Surveillance Units08

Mobile Surveillance Units

Self-powered camera towers and trailers deployed in days for construction sites, lots, events and temporary yards — monitored from day one.

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After-Hours Monitoring09

After-Hours Monitoring

Live operator coverage from the moment you lock up until the first person arrives — armed automatically on your hours, holidays included.

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Multi-Location Monitoring010

Multi-Location Monitoring

Portfolio monitoring with one set of post orders, one watchlist, one report format and one phone number — whether you have three sites or three hundred.

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Incident Reporting & Footage Retrieval011

Incident Reporting & Footage Retrieval

Incident reports with timestamps, camera references, stills and clips — plus retrieval of footage for police, insurers and HR when you need it.

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Threat Detection & Verification012

Threat Detection & Verification

Every analytics alert is reviewed by a licensed operator on live video before anyone is called — so your contacts and police are only woken for real events.

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Employee Attendance Monitoring013

Employee Attendance Monitoring

Operators confirm who opened, who arrived, who left and when — matched against your schedule and reported daily, without biometric clocks.

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Staff Activity & Accountability014

Staff Activity & Accountability

Operators observe agreed work areas for procedure compliance — cash handling, stockroom access, safety rules — and report what they see, factually.

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Opening & Closing Verification015

Opening & Closing Verification

Operators confirm the opening and closing routine on camera — doors, lights, safe, alarm, last person out — and alert you when a step is missed.

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Visitor & Delivery Monitoring016

Visitor & Delivery Monitoring

Operators observe deliveries, vendor visits and visitors at your doors and docks — verifying who, when and what, and flagging exceptions in real time.

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Quality Assurance Monitoring017

Quality Assurance Monitoring

Scheduled observation of your service and presentation standards — cleanliness, uniforms, displays, queue handling — scored against your own checklist.

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Customer Service Observation018

Customer Service Observation

Operators observe customer-facing service — greeting, wait times, queue handling, complaint moments — and report what the customer experienced.

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Business Operations Monitoring019

Business Operations Monitoring

End-to-end observation of agreed operational processes — production lines, kitchens, docks, service bays — with exceptions reported as they happen.

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Daily Operational Reporting020

Daily Operational Reporting

A structured daily report combining security events, operational exceptions, attendance, deliveries and camera health — for owners who want one page, not five emails.

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Finance & Loss Prevention021

Finance & Loss Prevention

Targeted camera observation of the points where money and stock leave the business — registers, returns, stockroom, back door — reported as factual exceptions.

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Inventory Monitoring022

Inventory Monitoring

Camera observation of receiving, stockroom and high-value displays, matched against your deliveries and counts — so inventory variances have an explanation.

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Cash & Transaction Verification023

Cash & Transaction Verification

Counts, drops, safe procedures and bank-bag handovers verified on camera and reconciled against your reported figures.

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POS Exception Verification024

POS Exception Verification

POS exception events pulled from your system and matched to camera footage so each one is verified — customer present, manager present, item returned — or flagged.

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Business Reporting & Analytics025

Business Reporting & Analytics

Monitoring observations, exceptions and operational metrics compiled into weekly and monthly reports with trends, comparisons and recommended actions.

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Sales Performance Monitoring026

Sales Performance Monitoring

Observation of selling behavior — greeting, engagement, upsell moments, conversion of walk-ins — matched to your sales reports by store and shift.

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Commission & Incentive Reporting027

Commission & Incentive Reporting

Preparation and reconciliation of commission and incentive reports from carrier, POS and sales data — so reps are paid right and disputes end with a line item.

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Multi-Location Performance Reporting028

Multi-Location Performance Reporting

Security, operations, service, sales and inventory metrics compiled across all locations into one ranked scorecard with trends and outliers.

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Telecom Store Monitoring029

Telecom Store Monitoring

Live monitoring built for carrier and dealer stores: device cages, demo walls, back office, after-hours and the specific risks of high-value, small inventory.

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Telecom Inventory Management030

Telecom Inventory Management

Daily device and accessory inventory support: counts reconciled, serials tracked across receiving, display, sale and transfer, and variances traced on camera.

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Carrier Portal Support031

Carrier Portal Support

Trained staff handle routine carrier portal tasks under your named, role-limited accounts — order status, claims, reports, ticket follow-ups — so your reps stay on the floor.

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Device Activation Support032

Device Activation Support

Back-office support for activations, upgrades, port-ins and plan changes under your accounts — error checking, documentation and follow-up so fewer sales fall through.

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Store Operations Support033

Store Operations Support

Scheduling checks, compliance tasks, merchandising confirmation, document filing and vendor follow-ups for telecom stores — handled remotely so managers can manage.

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Telecom Quality Assurance034

Telecom Quality Assurance

Daily QA checks against carrier and dealer standards — store presentation, greeting, demo readiness, compliance signage — scored per store with stills.

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Telecom Finance Reporting035

Telecom Finance Reporting

Monthly finance reporting for dealer stores — revenue by category, carrier receivables, chargebacks, inventory value — prepared from your exports for your accountant.

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Telecom Sales & Commission Reporting036

Telecom Sales & Commission Reporting

Daily sales reporting and monthly commission reconciliation for wireless dealers — by rep, store and carrier, with chargebacks tracked and disputes documented.

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How it works

From detection to resolution in under 60 seconds.

A tight, repeatable loop that our operators run thousands of times a month.

01

Detect

AI analytics on your cameras flag people, vehicles and activity in protected zones — filtering out animals, weather and headlights.

02

Verify

A licensed operator looks at the live feed within seconds and decides what is actually happening.

03

Respond

We issue a live audio warning through on-site speakers, then dispatch a VSS mobile response unit or police if the subject does not leave.

04

Report

You get a text or email with the clip, then a full incident report in the morning with timestamps and actions taken.

VSS operator reviewing live camera feeds
< 30 secaverage alert-to-operator review
Why Virtual Sites Security

A real person looks at every alert. Every time.

Camera-only systems record crimes. Alarm-only systems cry wolf. VSS sits in the middle: AI does the watching, trained people do the deciding, and you get a documented response — not a 7 a.m. surprise.

  • Operators are licensed, background-checked VSS employees in Los Angeles — not an overseas call center.
  • Audio talk-down resolves the majority of intrusions before anyone has to drive to the site.
  • Operator-dispatched VSS mobile response units across LA and Orange County.
  • Month-to-month agreements; no long lock-in after the initial term.
AI detection

Real model output — not a stock graphic.

Our YOLO-based detector boxes people and vehicles on your cameras and ignores everything else. These frames are actual detections on night scenes.

Construction site · North gate — AI detection sample
Construction site · North gateThree people detected inside the laydown yard after hours; the first zone hit (red) is escalated to the operator desk.
Distribution yard · Dock side — AI detection sample
Distribution yard · Dock sideTrailers parked along the dock are tracked individually; a tractor stopping in the trailer row outside its appointment window triggers a vehicle-dwell alert.
Retail center · Storefront — AI detection sample
Retail center · StorefrontPeople and vehicles are separated along the walkway and lot; a person lingering at the storefront after closing becomes the zone event.
Dealership lot · Lot B — AI detection sample
Dealership lot · Lot BDense inventory rows are handled without confusion — every vehicle is boxed, and a vehicle sitting in the overflow row is flagged for review.
Compare

Remote monitoring vs. a traditional on-site guard

Both have a place — and many of our clients use both. Here is how they stack up for after-hours coverage.

FactorOn-site guardVirtual Sites Security
Monthly cost (typical single site)$9,000 – $18,000+$600 – $2,500
CoverageOne person, one place at a timeEvery camera, simultaneously
Response to intrusionConfronts in person (liability risk)Audio warning, then patrol / police dispatch
EvidenceWritten log, memoryTimestamped video clip attached to every incident
Fatigue & no-showsCommon on overnight postsOperators rotate; coverage never lapses
Scales to multiple sitesLinear cost per siteAdd sites for an incremental fee
Free CCTV risk review

Three nights of live monitoring on your own cameras — free.

A coverage review, a compatibility check, a written escalation protocol, three monitored nights and the reports. You keep the findings whether or not you continue. No equipment purchase.

  • Existing coverage & blind-spot review
  • Camera compatibility check with written reasons
  • Custom escalation instructions before night one
  • Three nights of licensed operator monitoring
  • Monitoring and incident reports you keep
AI detection sample
3 nightsfree live monitoring test
The difference

What you get with VSS that you don't get with a camera company.

Two-way audio talk-down

Our operators speak directly to subjects on site. A clear, immediate warning from a live person ends most trespass events in under a minute.

Patrol & dispatch, coordinated

Our operators dispatch VSS mobile response units and coordinate with police directly — the person watching the event is the person sending help.

Reports you can actually use

Nightly activity summaries and incident reports with exhibits — the format insurers, property managers and attorneys ask for.

We work with what you have

Hikvision, Dahua, Axis, Uniview, Verkada, Eagle Eye and most NVRs. No forced equipment swap.

Camera health watched too

Offline streams, blocked lenses and night-time blur are flagged and ticketed so coverage gaps never go unnoticed.

Licensed and insured

California ACO license #8182 on file, with general liability coverage for every account.

Request a quote

Get a flat monthly price for your property.

Send a site address and a camera count. We come back with a coverage map, a recommended program and pricing — usually within one business day.

Call the monitoring center · 24/7(323) 904-1202
Office5830 Overhill Dr., Suite #4, Los Angeles, CA 90043

    Get started

    Find out what your cameras are missing tonight.

    Send us a site address and a camera count. We will come back with a coverage map, a recommended program and a flat monthly price.

    (323) 904-1202Request a site assessment Response within one business day · Free camera-coverage review