Operators on duty 24/7 · Los Angeles Licensed Alarm Company Operator · CA ACO #8182(323) 904-1202
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Alarm verification

Zero false dispatches starts with a human looking.

Analytics catch everything; they also catch raccoons, balloons and your own cleaning crew. Verification is the step in between: an operator opens the live stream, checks adjacent cameras for context, and decides whether the event meets your escalation threshold — within seconds.

< 30 sAlert-to-decision
Adjacent camsContext check
ThresholdYours, in writing
The verification step

What the operator actually does.

Identify what is on camera. Check nearby cameras for how it got there and where it is going. Compare to the site schedule and authorized-person list. Match against your written escalation threshold. Then act or log — and record the reasoning either way.

  • Live-video review of every zone event, not just a clip
  • Context from adjacent cameras before any decision
  • Authorized-person and vehicle lists checked first
  • Every decision logged with the reason, including non-escalations
  • Verified-alarm notification to police where your jurisdiction supports it

Verification log · last 6 events ● OPERATOR DESK

Motion Cam 05 → coyote · below thresholdLOGGED
Vehicle at gate → registered contractor · clearedLOGGED
Person at door → cleaning crew (on list)LOGGED
Person inside fence → not on list · meets thresholdESCALATED
Person at back fence → warned, leftACTION
Headlight sweep Cam 09 → vehicle on streetLOGGED
What we watch

What verification prevents

False dispatches

Police and your on-call contact only hear from us when a person has looked and confirmed.

Nuisance calls

Employees, cleaners and contractors on your list are cleared without a phone call at 1 a.m.

Blind decisions

Every escalation carries the reasoning and the footage that supports it.

100%of zone events reviewed by a person
How it is delivered

Part of every monitoring program.

Verification is not an add-on — it is how our monitoring center works. For clients with an existing alarm company, we can act as the video-verification provider so alarm signals are confirmed before dispatch.

Live reviewAdjacent camerasAuthorized listsThreshold rulesVerified alarmsDecision log
Common questions

About threat detection & verification

You do, in the post orders — e.g. “escalate any person inside the fence after 9 p.m.; log vehicles on the street.”

Yes. We receive the signal, check the cameras and confirm or cancel before dispatch.

Unsure is escalated — a warning and a notification are cheap; a missed break-in is not.

Request a quote

Get a flat monthly price for your property.

Send a site address and a camera count. We come back with a coverage map, a recommended program and pricing — usually within one business day.

Call the monitoring center · 24/7(323) 904-1202
Office5830 Overhill Dr., Suite #4, Los Angeles, CA 90043
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Tell us about your site

    Sent to info@virtualsitesecurity.com · We reply within one business day. No obligation.

    Get started

    Only get called for real events.

    Ask how verification fits your current alarm or monitoring setup.

    (323) 904-1202Request a site assessment Response within one business day · Free camera-coverage review