Operators on duty 24/7 · Los Angeles Licensed Alarm Company Operator · CA ACO #8182(323) 904-1202
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Reliability

A camera that quietly died last month protects nothing.

Most property owners discover a failed camera only when they need the footage. Camera health monitoring checks every stream continuously — connectivity, focus, exposure, obstruction, tampering — and opens a maintenance ticket the moment something degrades.

Every 60 sStream check
Night testDaily IR/exposure check
TicketedRepair tracked to close
Why it matters

Blind spots are rarely dramatic. They are slow.

A spider web across the lens. A bumped bracket now pointed at the sky. A recorder drive that filled up. An IR illuminator that failed so the night view is black. None of these trigger an alarm — they just stop producing usable evidence. We catch them within an hour and track the fix.

  • Connectivity and frame-rate monitoring for every camera and recorder
  • Automated image-quality scoring: blur, exposure, obstruction, color loss
  • Tamper and view-shift detection against a stored reference frame
  • Recorder storage, retention and time-sync verification
  • Maintenance tickets with photos, assigned to your vendor or to VSS field technicians

Fleet status · 36 cameras ● 34 HEALTHY

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Night image blur · IR degraded · ticket #4482DEGRADED
Offline 00:57 · PoE switch port · vendor dispatchedOFFLINE
What we watch

What we check

Stream availability

Cameras and recorders pinged and sampled every minute; outages escalated on a schedule you set.

Image quality

Daily day/night frame scoring flags blur, glare, dirt, fog and pointing changes with a side-by-side comparison.

Recorder hygiene

Storage headroom, retention days, time drift and firmware alerts so footage exists when you need it.

< 1 hrto detect and ticket a failed camera
How it is delivered

Included with monitoring, or stand-alone for large camera estates.

Every VSS monitoring account includes health checks on monitored cameras. Property managers with dozens or hundreds of cameras across a portfolio can run health monitoring on its own, with a monthly system-condition report and a maintenance queue for their vendor.

Uptime alertsQuality scoringTamper detectionStorage checksVendor ticketingMonthly condition report
Common questions

About camera health monitoring

Yes. VSS field technicians handle cleaning, re-aiming, replacements and recorder issues across Los Angeles and Orange County, or we route tickets to your existing vendor.

Yes for most (Verkada, Eagle Eye, Rhombus and similar). We use their APIs for status and pull sample frames for quality scoring.

Each camera has a reference day and night frame. A daily score compares sharpness, exposure and overlap against the reference; a drop past the threshold opens a ticket with both images attached.

Request a quote

Get a flat monthly price for your property.

Send a site address and a camera count. We come back with a coverage map, a recommended program and pricing — usually within one business day.

Call the monitoring center · 24/7(323) 904-1202
Office5830 Overhill Dr., Suite #4, Los Angeles, CA 90043
Get a quote

Tell us about your site

    Sent to info@virtualsitesecurity.com · We reply within one business day. No obligation.

    Get started

    Find out which of your cameras are already blind.

    We will run a free health audit on your system and send a condition report.

    (323) 904-1202Request a site assessment Response within one business day · Free camera-coverage review