From a site walk to a monitored property in about a week.
There is no mystery to remote video monitoring when it is done well: understand the site, connect the cameras, write the rules, test them, and then run the same response loop every night. Here is exactly how we do it.
Three phases to go-live
Each phase has a deliverable you can see and approve.
Assess
A VSS technician walks the site with you, photographs every camera view, identifies gaps and lighting problems, and maps the areas you care about most.
- Site walk & camera audit
- Coverage map with gaps
- Written recommendations & price
Connect & configure
We connect to your recorder or cloud system, install any missing cameras and speakers, draw detection zones, and write post orders with your contacts and rules.
- Remote integration or install
- Detection zones & schedules
- Post orders & contact tree
Test & go live
Two nights in shadow mode: every alert is reviewed with you, sensitivities are tuned, and audio and dispatch are tested end to end before the program goes live.
- Shadow-mode review
- Audio & dispatch test
- Go-live confirmation
The response loop
What happens in our monitoring center from the moment a camera flags motion.
Detect
Analytics on each camera flag people and vehicles inside armed zones. Weather, animals and headlights never reach an operator.
Verify
An operator opens the live feed within seconds and classifies the event: authorized, suspicious or active threat.
Act
Live audio warning, contact notification, VSS mobile response dispatch or police — in the order your post orders specify.
Close & report
Clip and stills saved, actions logged, contacts updated. Nightly summary by morning; full incident report for anything escalated.
Service levels we hold ourselves to
These are written into every agreement and reported on monthly.
| Measure | Industry typical | VSS standard |
|---|---|---|
| Alert to operator review | 2–5 minutes | Under 30 seconds (average) |
| Audio intervention | Recorded message | Live operator voice within 60 seconds |
| Client notification | Next morning | Text/email during the event, if requested |
| Incident report | On request | Within 24 hours, with video exhibits |
| Camera outage detection | When footage is needed | Under 1 hour, with a maintenance ticket |
| Monitoring staff | Offshore call center | Licensed employees in Los Angeles |
Reports you will actually read
Built around what insurers, property managers and police actually ask for.
Nightly summary
Every event, every virtual patrol, every exception — in your inbox before the site opens.
Incident report
Timeline, clips, stills, actions taken, responders and recommendations — ready for insurers or police.
Monthly review
Trends by hour and location, response times, camera health and suggested changes to zones or lighting.
Portal access
Log in any time to see live cameras, past events and reports for all of your sites.
Get a flat monthly price for your property.
Send a site address and a camera count. We come back with a coverage map, a recommended program and pricing — usually within one business day.
Tell us about your site
Sent to info@virtualsitesecurity.com · We reply within one business day. No obligation.
Ready to see the process on your own cameras?
We can usually connect existing IP cameras within a week. Start with a free coverage review.